HELP DESK ☎️ OPEN UNTIL BEDTIME

Need a hand? We've got two.

No chatbot. No "press 1 for English." Just Doris in a headset who has been with us since 1974 and remembers everyone's birthday.

Call us. Like, on a phone. 📞

Dial 1-800-TINGLE-U. If Doris is on lunch, leave a voicemail. She checks them. She also checks the weather, the obituaries, and her stories. In that order.

Hours: 9 AM – 4:30 PM Eastern. Closed Sundays for church and pot roast.

Questions we get a lot

I forgot my password. Also my glasses. Also why I walked into this room.+

Click 'Forgot password' at sign in. We'll mail you a reset link, a magnifying glass, and a sticky note that says 'kitchen.'

Why does the app keep saying 'It's a Match!' when I haven't done anything?+

That's just Harold from Cleveland. Harold matches with everyone. We love Harold. Harold is fine.

How do I cancel my subscription?+

There is no subscription. Tingling is free. If someone is charging you, that someone is your grandson Kevin. Have a word with Kevin.

Is there a 'do not disturb during Wheel of Fortune' setting?+

Yes. Settings → Quiet Hours → 'Pat Sajak Mode.' Vanna will not be disturbed.

My date wants to meet at a 'club.' What does this mean in 2026?+

Could be a nightclub. Could be a book club. Could be a Costco. Ask follow-up questions. Bring a cardigan either way.

Can I bring my cat to a Tingling date?+

Legally, yes. Romantically, depends on the cat.